Exponential (or Collective) Minuteness = Big Outcomes

Last Friday, May 21, 2010, got a tweet from @justinrains informing his followers that Google search page had a small version of Pacman that you could play. Of course, I browsed to the popular search page and began playing that classic game. The beauty now was that no quarters required! I spent about two minutes playing and then moved on with my day.

My thinking was that this was not much time wasted. However, what if that two minutes is multiplied by millions of users? According to Tony Wright, the founder of RescueTime Blog, just seconds viewing or playing pacman the other day cost 120 million in productivity. How? "The average user spent 36 seconds MORE on Google.com on Friday....$120,483,800 is the dollar tally, If the average Google user has a COST of $25/hr (note that cost is 1.3 – 2.0 X pay rate)."

Wow! Small amounts multiplied results in large outcomes. What if everyone could contribute small amounts of  attention and brain power to solve problems? This is what happens with CAPTCHAs:

About 200 million CAPTCHAs are solved by humans around the world every day. In each case, roughly ten seconds of human time are being spent. Individually, that's not a lot of time, but in aggregate these little puzzles consume more than 150,000 hours of work each day. What if we could make positive use of this human effort? reCAPTCHA does exactly that by channeling the effort spent solving CAPTCHAs online into "reading" books.

What is notable is that technology enables this "collective minuteness" that yields large results. The question then becomes how can we further use it to solve problems? Can collective involvement via social media help in the search/discovery/creation of alternative energy sources? Is there a way we can use mobile computing to assist healthcare? These are not questions for the sake of a blog posting! What are your thoughts?

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Early location-based, social media..."Breaker 1 - 9, how about that south bound Kenworth at the 151 mile marker, ...."

This last weekend we traveled into south-central Ohio for a family gathering. On the way, I noted a truck driver talking on a mobile phone. I commented to my wife that the days of the CB Radio (those who are in the forties and older know something about CB Radios) are more than likely declining. She stated that while drivers will communicate via mobile devices, the CB is probably the tool of choice to gather and share local information and socialize. After I considered it I realized that as usual, she was correct.

In fact, I would call the CB Radio "the early location-based, social media." To use this tool all one had to do was be on the conventional channel, channel 19 for most truck drivers, and you were able to send and receive messages. Truckers would ask the channel for information on road conditions and traffic from those who were there or had just been there (location based services), ask general question,  or just share stories and socialize (social media content).

Finally, with concerns over  texting while driving, the CD Radio is offers an "eyes on the road" media utilization.

"Do you gotta copy on that?"

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Please, Look at the Data

Clive Thompson looks at why we should understand how to read and draw proper conclusions from data.

Thompson states:

Statistics is hard. But that’s not just an issue of individual understanding; it’s also becoming one of the nation’s biggest political problems. We live in a world where the thorniest policy issues increasingly boil down to arguments over what the data mean. If you don’t understand statistics, you don’t know what’s going on — and you can’t tell when you’re being lied to.

One thing for certain, the "don't bother me with the facts" attitude will not work here.

Consider the economy: Is it improving or not? That’s a statistical question....Or take the raging debate over childhood vaccination, where well-intentioned parents have drawn disastrous conclusions from anecdotal information....There are oodles of other examples of how our inability to grasp statistics — and the mother of it all, probability — makes us believe stupid things. Gamblers think their number is more likely to come up this time because it didn’t come up last time. Political polls are touted by the media even when their samples are laughably skewed.

Of course, not everyone is a trained statistician. However, one does not need to be. We write while not being trained journalist. We use basic math while not being mathematicians.

For starters instead of looking at short term data, learn to consider long term trends with larger amounts of data. Also, understand that when there are correlations between trends or events, this does not mean that one is the cause of the other. In short, please look at the data.

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"Betterness" does not just happen.

In this post, Umair Haque looks at eight ways to begin "betterness" in your life: Invest, Allocate, Cut, Work, Live, Civilize, Support, and Reflect. To summarize, the post informs the reader that to have a generally better life, one must not simply "settle" but get up and get busy on making a difference for both themselves and others.

None of this is easy. And no, it won't magically create a paradise overnight, or possibly ever. These aren't the only paths to betterness, or even the best ones. This is just a blog post. Here's the point. It is only by accepting the hard truth of personal responsibility for yesterday that each of us can begin to create a better tomorrow.

Related to this post, I am currently reading Linchpin by Seth Godin that drives a similar message. More on this book later.

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Is the Motorola Droid Commercials Scary?

Is it just me or is the Motorola Droid Commercials a little scary?

In my view, the roving red eye of the Motorola Droid looks like a cross between the robotic eye of the Cylon of Battlestar Galactica fame and the Dark Lord Sauron's all seeing eye from The Lord of the Rings.

Motorola Droid Screen on Bootup

Cylons

Sauron's Eye

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It is the Cloud not the Clock

In the current Wired Magazine article, Breaking Things Down to Particles Blinds Scientists to Big Picture, Jonah Lehrer states:

Clocks are neat, orderly systems that can be solved through reduction; clouds are an epistemic mess, “highly irregular, disorderly, and more or less unpredictable.” The mistake of modern science is to pretend that everything is a clock, which is why we get seduced again and again by the false promises of brain scanners and gene sequencers. We want to believe we will understand nature if we find the exact right tool to cut its joints. But that approach is doomed to failure. We live in a universe not of clocks but of clouds.

In both business and software development we must understand that the latest tool and/or theory is not the final Utopian answer but rather a step in further understanding. 

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Google I/O - Web is killing other media

According to Google’s Vic Gundotra, the web is killing other forms of media.

I remember speaking to a Kiwanis Group (in circa 1996) and sharing that at some point the web "may," in the immediate future, effectively compete for the attention of the public as other forms of traditional media were at that time. When I stated that, some yawned and others looked at me as if I was crazy at worst and overly optimistic at best.

I have to admit that in the early days of the public internet I was not sure how popular the web would be. Again, that was when access from home was accompanied by the screech of a 9600 baud modem. Not the most optimum throughput for audio and video.

In any event, that is the case now.

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Definitions and clarity matter

http://ow.ly/1N0A6 What we have here is a failure to "communicate." Definitions and clarity matter.

via Ping.fm

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Time to Think...Oh, the Humanity

In his blog post The Productivity Myth, Tony Schwartz states, "We need a better way of working. It's not about generating short-term, superficial productivity gains by using fear as a motivator and then squeezing people to their limits. Rather, it depends on helping leaders to understand that more is not always better, and that rest, renewal, reflection, and a long-term perspective are also critical to fueling value that lasts."

I often make the argument, we need to give all workers in all types of fields time to reflect on what the business is doing and how it can do it better, for not only the customer but also the employees and organization. 

What we do not need is primitive instincts operating the company. "If you operate at high intensity, under high pressure, for long hours, you inexorably burn down your own best resources — your energy reservoir — and you begin to rely instead on the physiology of fight or flight — adrenalin, noradrenalin, and cortisol. The prefrontal cortex shuts down in fight or flight, your perspective narrows, and your primitive instincts begin to take over." 

We need humanity, not just machinery. 

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What is a More Effective Conversation?

What is meant by "conversation?" We see this term used a lot anymore with the advent and use of social media. GMail calls each thread of email a "conversation."  And indeed, it may be. Being curious as to what others thought about the use of the term, I did a quick search on the word “conversation” and ran across this image from Brian Solis’ blog:

My assumption is that many of you use many of these tools. While these tools certainly facilitate "virtual conversations," is that the most effective form of a conversation? Certainly it scales better. It is more geographically dispersed. But, is it the same as face-to-face encounters where you are in the same location with the person(s) interacting? 

Perhaps these e-tools can be used to initiate or setup face-to-face conversations? I for one am determined to have more face-to-face, and therefore, a more effective conversations.

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Gut Based Decisions - A Cause of Heart Burn?

"Tell Your Gut to Please Shut Up," Please? In this blog post by Michael Schrage, the misnomer that intuition or gut-level decision making is statistically effective and sound is challenged. In fact, it is often touted that one's experience is enough to provide the foundation of sound decisions:

Leaders and managers are encouraged and exhorted to rely more on their intuition and judgment. Everyone knows that "Good judgment comes from experience. Experience comes from bad judgment." Ha ha ha. But where does bad judgment come from? My answer — and the replicable answer from Nobel Prize winning research: Trusting gut instincts and feelings.

He continues on:

The entire field of behavioral economics has been built on the intensifying recognition that people, particularly smart ones, are suckers for cognitive illusions and heuristic biases that pretty much guarantee that "gut-trusting" will, on average, yield heart burn.

What is the answer to this dilemma of intuition or gut-level based direction? Data. Making decisions based on actual information and not what you "sense" or "feel. "
While this is not new, Michael Schrage turns this from the enterprise to the individual:

What gives this issue great urgency and good timeliness is the nascent phenomenon discussed in Gary Wolf's excellent New York Times Magazine piece on data-driven introspection. He describes his cast of anal-retentive compulsively computational cast of characters as uber-geeks. To me, they're the uber-introspects: a new cultural class that values the ability to relentlessly act upon obsessive self-knowledge....Instrumenting ourselves, our thoughts, our actions, and — yes — our networks of colleagues and acquaintances, simultaneously transforms both self-awareness and situational awareness.

This has been personally demonstrated to me as I have recently lost 30 pounds in the last 4 months. In short, I simply monitored both my daily caloric intake and the burning of those calories by measured exercise with the help of the SparkPeople website. This tool made it easy to search the foods that I would eat that day and plan my meals while tracking the daily exercise. Moreover, what was most empowering was that when I knew the actual calories I had already consumed, in the evening, it made it easier for me to resist the desire to eat more. By knowing where I actually was with calorie intake and not having to guess in the midst of being hungry, I was able to say "NO" to more food.
Finally Schrage challenges the reader with a self-examining experiment:

So here's a simple, cheap experiment: the next few times you make a snap decision or judgment where your gut is your best friend, take 20 seconds to send yourself an email or text briefly describing what you did and why. Quit after doing it maybe 20 times. Then look at those messages from the vantage of a week later. I promise you'll be surprised. (I did a version of that exercise when I was having a nightmare time with a client. The resulting review left me biting my tongue and forbidding myself from sending substantive project emails without sleeping on them first.)

More on coming soon on the data-driven life.

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Crowd-Sourcing Gone Too Far with Digg?

Michael Arrington brings up an interesting point in his Digg’s Biggest Problem Is Its Users And Their Constant Opinions On Things article. When designing a product, at what point is crowd input too much? 

The piece brings out several good points. For example, "Product should be a dictatorship. Not consensus driven. There are casualties. Hurt feelings. Angry users. But all of those things are necessary if you’re going to create something unique."

Even as interesting, in my view, is the picture with the article:

The feel of the image is very much like the artwork for the Black Sabbath Album cover, Mob Rules:

Perhaps the lyrics of this album's title song are appropriate for Arrington's article, "...if you listen to fools, the mob rules."

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Social Tech Tools - Distractor or Emancipator?

I was perusing the Guardian web site looking for updates on the UK election and ran across a commencement speech by President Obama at Hampton University. In the talk he  stated, "With iPods and iPads; Xboxes and PlayStations – none of which I know how to work – information becomes a distraction, a diversion, a form of entertainment, rather than a tool of empowerment, rather than the means of emancipation."

This was the jist of my previous post, Multiple Information Streams, Self-Motivation, and the Outcomes where I ask, "...are the content streams you consume beneficial for you let alone society as a whole?" Well? What do you think?

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Programming: A Social Activity

Here is a repost from almost two years ago. With all the discussion on social media and crowd sourcing of information, I thought a repost of this was timely:

I have been listening to a weekly podcast, Stackoverflow with Joel Spolsky and Jeff Atwood. Podcast 15 features a question that asks what the most effective code review methods are. On the podcast site, the show notes state,

Joel and I both agree: one of the most effective coding practices you can adopt on your team is interactive, sit-down-with-your-coworker code review. 90% of the things you will learn have nothing to do with the code. I believe programming is a far more social activity than most realize. If you write code, and nobody but you ever sees that code — did you really extract all the benefit from writing that code?

HEAR, HEAR!

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Followers Don't Equal Influence-->Distribution and Expansion Does

I enjoyed a discussion with local technologist Clint Greenwood this morning at my local Panera. We were talking of the need to be aware of one's personal brand or online reputation and I mentioned that I had recently read a tweet from HarvardBiz that read, "On Twitter--Followers Don't Equal Influence." Interesting read. In short, one of the ideas the post communicates is the need to not just count how many follow you--the real indicator of influence is how many re-tweet your ideas and/or expand on them and redistribute them back into the social-information flow.

The article also stated, "We were surprised by how only a fraction of Twitter users actively tweet. And this small fraction of Twitter users provoke responses (mentions) and initiate information cascades (retweets). I guess many people use Twitter to browse others' messages rather than generating a lot new messages themselves."

As I have often stated, I really have no original ideas. Mainly they are mash-ups and extrapolations of existing thoughts and mental frameworks. Perhaps in the midst of those musings I get threads of new ideas? But then again, I am sure that has been thought of and shared before. Right Clint?

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Test upload of video via Gmail to Posterous

Download now or watch on posterous

video-2010-05-07-17-21-31.3gp (252 KB)

This video was just shot at the Pub at Crestview Hills.

Thank you,
Mark McFadden
www.markmcfadden.tel

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Is Yours a "Hunch-Friendly" Environment?

Kathleen Carr, editor at the Harvard Business Review Blog, recently posted an interesting entry entitled, "To Innovate, Create "Hunch-Friendly" Environments."

Thought #1: Within the post Carr states,  "...give your employees the latitude to explore their ideas and you'll be amazed what they come up with."  I understand that you have core objectives that you must and should meet. However, does your company provide any time for your greatest asset, your people, to think of new processes, products, and/or services?

Thought #2: Carr also states that organizations and individuals should be "...thinking in terms of next practices instead of best practices." In other words, we must think not only about how to improve current processes but what would could be doing going forward?

Thought #3: The post also mentions "...the importance of respecting people and their ideas, and how people need to feel a human bond at work if they're going to feel invested." While we know the value of respecting differing views, how do we increase the sense of "human bond" among ourselves?

I think each of the above ideas take one thing that we all seem to have little of--time.

With that said, my assumption is that providing small amounts of time for innovative thinking will be be well worth the investment. After all, any company is really an information based organization--both formal information with customer data and informal information of ideas that could improve the use of that formal information.

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Multiple Information Streams, Self-Motivation, and the Outcomes

Dana Boyd in her Web 2.0 Expo talk Streams of Content, Limited Attention: The Flow of Information through Social Media brings up some interesting thoughts as to the value of capturing shrinking attention spans by both businesses and individuals.

Within the rarity of sustained attention, other factors than limited time and having too many options come into play. When considering a more open access to data via the internet, one's attention will not always be placed on content that is most substantial or fact based:

We may be democratizing certain types of access, but we're not democratizing attention. Just because we're moving towards a state where anyone has the ability to get information into the stream does not mean that attention will be divided equally....Some in the room might immediately think, "Ah, but it's a meritocracy. People will give their attention to what is best!" This too is mistaken logic. What people give their attention to depends on a whole set of factors that have nothing to do with what's best.

She then goes on to say:

Our bodies are programmed to consume fat and sugars because they're rare in nature. Thus, when they come around, we should grab them. In the same way, we're biologically programmed to be attentive to things that stimulate: content that is gross, violent, or sexual and that gossip which is humiliating, embarrassing, or offensive. If we're not careful, we're going to develop the psychological equivalent of obesity. We'll find ourselves consuming content that is least beneficial for ourselves or society as a whole.

Boyd then goes on to discuss having multiple information options also results in selecting sources that look and think like we do, therefore limiting valuable, serendipitous encounters with differing ideas and concepts. However, that is a later post. :-)

Finally, I understand that what is considered "valuable" information is subjective. In my view, the determining factor is not "limited attention" but rather what motivates us to direct our limited attention to the information streams we select.  Are we constantly drawn toward and given to the siren songs of gossip, violence, and sex? I think a valid question is, are the content streams you consume beneficial for you let alone society as a whole?

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Status Last Ten Facebook App

I created this Status Last Ten Facebook application over a year ago and it is just starting to get some use. Display a list of your last ten status messages.

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"Killer" Apps...Humans to Blame

CIO.com editor Thomas Wailgum provides a few scenarios of the darker side of the use of our data in his recent post The Killer Apps of Capitalism.

As he states, "Now, millions of customer records and corporate interactions can be examined with ease; seemingly disconnected swaths of data points can be mined, categorized, analyzed and presented to executives and line of business managers; and new trends and patterns discovered can show profit and loss at both granular and enterprise levels....But there is often a powerful human downside."

Wailgum then details how an insurance company used patient data to determine potential fraud cases and then canceled their customers' policies based on often unsubstantial information. A typical knee jerk reaction that calls for an abandonment of technology is not the correct response to it's improper use.

Finally Wailgum writes, "While technology is the enabler in all of this, technology isn't to blame. We must remember that real, live human beings are making decisions from the software's computational capabilities. We still have to hold the people accountable....Just because IT applications are dispassionate and without feeling doesn't mean we—the humans using the tech—have to be, too." (emphasis mine)

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B2B - Twitter | B2C - Facebook (?)

In a recent Harvard Business IdeaCast there was a discussion on the question of should every seek to utilize social media. The guest, Alexandra Samuel, director of the Social + Interactive Media Centre at Emily Carr University and the cofounder of Social Signal  mentioned that for those companies whose customers are other businesses then Twitter may be the tool of choice. She then proposed for organizations that are B2C (business to customers) channels, Facebook may be the best tool. Thoughts?

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Redirect your hatred of Flash to the W3C

TechCruch's article The State Of Web Development Ripped Apart In 25 Tweets By One Man details tweets by Joe Hewitt, a software developer currently at Facebook, that was in response to Steve Jobs' blog post on Adobe's Flash. Within the article Hewitt states: 

"Redirect your hatred of Flash to the W3C, whose embarrassingly slow pace forced devs to use a plugin because the standards were so weak." 

To this I say Amen and bring on HTML5!

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Testing inline images from Gmail post to my Posterous.com blog

A few weeks ago Gmail added support for inline images, so you can place photos anywhere in the text of your post. Posterous will support this, in addition to posting attached images and automatically creating a gallery view for multiple images in an e-mail post. OK, here is image one below:

Below is the next image for testing:

I will assume that this is working and say, SWEET!

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One of the Best Things a Marketer Can Do....

According to The Marketing Edge podcast, one of the longest running marketing and public relations podcasts, host Albert Maruggi, who weaves his 25 years of marketing and PR experience asks, "One of the Best Things a Marketer Can Do, Befriend A Developer." Indeed!

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Posterous already had the Facebook "Like" Button implemented

Had just added the Facebook Like button IFrame code to my Google Blogspot blog and was wanting to do the same for my Posterous site but they had it completed for me. Very nice!

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Dilbert's take on the Lost (insert "Apple" here) 4G Phone in the Bar

Here is Dilbert's take on the Lost (insert "Apple" here) 4G Phone in the Bar:

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Question--How to use data to predict and act to better serve customers and gain a competitive edge?

SAS, a company that produces business analytics software and services pitches their new Social Media Analytics tool SAS Social Media Analytics states,
"SAS Social Media Analytics is the first enterprise solution designed to meet the needs of marketers in medium and large companies. It helps them understand, predict and act based on social media data." (emphasis mine)
This is what we must consider going forward with all data, including social media based data. How can we use data to predict our customer's behavior and then act on those predictions to both better serve them and gain a competitive edge? Now that is a question! I am not certain that this SAS tool can do that but as we consider the implementation of social media, how can we use the data to anticipate and act upon customer need?

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It's about what it can do, not just what it is

Often, within the technology sector it is the technologists that form the etymology of terms and phrases.  We who make our living from technology need to understand that it is not just about the device or shinny new gadget or new programming language but really about what it can do for the individual, group, and society. 

The term "Social Media" is no different. For example, we are enamored with the emerging use of location based services and tools. And yes, it is cool. But, what does this mean for you, your friends, family, and culture at large? How will it help? Indeed, will it help you and/or your business? We talk about and discuss Twitter's search value and Facebook's Graph API and this is great. Yet, what can it do to better help developers enable users with better and more convenient tools?

Rob Key just wrote a great article on that very question entitled, Why we need to kill "social media." Please read it.

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Which is Smarter--Man or Machine?

Which is Smarter--Man or Machine? Clive Thompson considered this question in his Wired Magazine article Advantage: Cyborgs. As the article title states, a blend of human and technology is the best senario. "The most brilliant entities on the planet, in other words (at least when it comes to chess), are neither high-end machines nor high-end humans. They’re average-brained people who are really good at blending their smarts with machine smarts."

Although, we are may not be sporting hardware hooked directly into our bodies like the Borg of Star Trek fame, hopefully what we do daily with our devices enhances our performance and brings enjoyment. After all, "resistance is futile" right?

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LinkedHashMap, dynamic int Array, and an ArrayList in Java

Needing to build some dynamic items today and threw together: LinkedHashMap, dynamic int Array, and an ArrayList in Java. Perhaps they might help. The first class is TestHashMap.java code:



Here is the TestHashMap.java output:



Here is the TestDynamicIntArray.java class code:



Here is the TestDynamicIntArray class output:



Finally, here is the TestArrayList.java class code:



And the TestArrayList output:

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Pulling the Core to the Edge

In a recent post I discussed a few aspects of the book The Power of Pull: How Small Moves, Smartly Made, Can Set Big Things in Motion that I heard of during a Entrepreneurial Thought Leaders Lecture Series talk by John Seely Brown. Within the talk Brown uses the substantial and rapid knowledge growth and distribution among World of Warcraft gamers as an example of the efficiencies and scale of ideas that can be obtained in a pull based knowledge economy. Brown states “Look at the knowledge economy on the edge of this game.” According to Brown, the World of Warcraft gamers produce 12,000 ideas on average every night. The gamers have dashboards of data informing them and keeping them updated on new data and ideas, they review and critique submissions from other gamers, and they review game actions to improve performance! This was not in the actual core of the game but rather on the organized periphery where gamers interact.
Within the talk Brown also mentioned how that organizations need to “pull their core to the edge.” I thought, wow! Now that is interesting! Poking around on Google I found an article in the Harvard Business Review Blog entitled “How to Bring the Core to the Edge.” http://blogs.hbr.org/bigshift/2009/02/how-to-bring-the-edge-to-the-c.html by John Hagel III, John Seely Brown, and Lang Davison.

In short, the article states the:

Edges within firms represent early stage business initiatives with high growth potential, whether new market-oriented initiatives or new work practices, often generated by the born-digital generation entering the workforce…. The ‘core,’ by contrast, is where the money and resources are today, whether we are talking geographically about the developed economies of the US, Western Europe, and Japan, demographically about the older generations with greater income and assets or technologically about mature technologies driving today's revenue and profitability. At the firm level, the core symbolizes the inside of the enterprise, its principal capabilities and primary revenue streams…. Edges spawn significant growth opportunities but, to scale this growth, it is essential for edge participants to gain access to the resources and markets of the core. At the same time, core participants experience margin pressures as competition intensifies and become increasingly desperate for new growth platforms to continue to create economic value…. Disruption theory suggests it's by bringing the edge to the core.

The article then states, "The approach we suggest is to instead bring the core to the edge, to expose your company to institutional innovations and new management practices that emerge on the edge."

Now this is good stuff! Imagine bringing the creative edge of your organization into a symbiotic relationship with the company core. This would result in positive disruption for the organization in general and individuals in the company in particular.

Social Media and the Big Shift to a 21st Century "Pull" Economy

During a morning jog, I listened to a talk from John Seely Brown where he discussed what he calls the "big shift" from the 20th century "push" economy to the 21st century "pull" economy. In summary, the "push" paradigm is largely the traditional command and control model while the "pull" based structure is a more dynamic interaction with what Brown calls "knowledge flows." Upon further investigation, I found an excerpt from a new book, of which Brown is one of the authors, entitled The Power of Pull: How Small Moves, Smartly Made, Can Set Big Things in Motion at www.edgeperspectives.com. Here is what I see as the essential elements pulled directly from the text:

At the most basic level, pull helps us to find and access people and resources when we need them. At a second level, pull is the ability to attract people and resources to us that are relevant and valuable, even if we were not even aware before that they existed. Think here of serendipity rather than search. Finally, in a world of mounting pressure and unforeseen opportunities, we need to cultivate a third level of pull the ability to pull from within ourselves the insight and performance required to more effectively achieve our potential.

The first level of pull, access, is very powerful. But in a world of near-constant disruption, its value is finite. Many of us are increasingly finding that we no longer even know what to seek, even with the growing power of search. While it’s great that all sorts of information is indexed and sorted on the web, even a daily tour through ones Facebook newsfeed reveals many new people and resources that could be relevant.

How do we find out which ones? How do we specify, when we go to Ask.com, Bing, or Google, the areas of knowledge and expertise that would be most valuable? Show me the stuff that I really need that I don't even know exists, isn’t much of a search string. Access only truly works when we know what were looking for. At times like these, the cursor blinks in the search engines textbox, mocking us, asking the existential question: Do you even know what you are looking for? And even if we think we do, it’s guaranteed that unknown unknowns, as Donald Rumsfeld memorably called them, are waiting for us, both as opportunities and as barriers.

We must supplement search engines and their equivalents by exploring additional ways of pulling people and their knowledge to us. To address this challenge, we will need to master the techniques of attraction in both our personal and professional lives and learn to harness the power of serendipity, which is the faculty of finding people and things that we did not know we were looking for.

We need serendipitous encounters with people because of the importance of the ideas that these people carry with them and the connections they have. People carry tacit knowledge. You can’t learn brain surgery just from a text. You've got to stand next to someone who already knows and learn by doing. Tacit knowledge exists only in people’s heads. That means we must not only find the people who carry this new knowledge but get to know them well enough (and provide them with sufficient reciprocal value) that they’re comfortable trying to share it with us.

All of this might make attraction an effective form of discovering the things we didn't know we didn't know, but it also brings up a problem: How can we possibly have enough time to put this into practice? There are only twenty-four hours in the day.

To master attraction, we need two elements to come together in a powerful and reinforcing way. First, we need amplifiers that can help us reach and connect to large groups of people around the globe that we do not yet know (and may not even be aware exist). These amplifiers relate to our choice of where to live, what gatherings we attend, how we conduct ourselves online, and what we do to draw the attention of others. Second, we need filters that can help us to increase the quality as well as the number of unexpected encounters and ensuing relationships that are truly the most relevant and valuable. These filtering techniques help separate the wheat from the chaff in our interactions with others and become ever more crucial as we begin serendipitously drawing more people toward us. By simultaneously amplifying (to increase the sheer number of unexpected encounters) while filtering (to spend time only on those interactions that yield value to us and to others), we can shape serendipity in order to attract from the edges of our fast-moving world the people and knowledge we need in order to thrive.

The third level of pull: Achieve. Accessing and attracting in fact have diminished value unless they are coupled with a third set of practices that focus on driving performance rapidly to new levels. These practices involve participation in, and sometimes orchestration of, something we call creation spaces--environments that effectively integrate teams within a broader learning ecology so that performance improvement accelerates as more participants join.

Creation spaces differ in at least two ways from the learning organization approaches pioneered a couple of decades ago. First, they emerge as ecosystems across institutions rather than within a single institution, so they reach a much more diverse set of participants. Second, they are not primarily focused on learning their goal is to drive more rapid performance improvement, and learning occurs as a byproduct of these efforts.

The moral of the story? To get better faster at whatever it is you do, you've got to be supported by a broad array of complementary people and resources from which you can pull what you need to raise your rate of performance improvement.

This, in my view, is the goal of each of us. What I found of most interest was the concept of amplifiers and filters in the "attraction" step. Your social media tool(s) of choice can function as the tool to see these concepts become a reality. In the midst of your busy days of family, work, and various interactions please remember that social media tools enable us to both scale and sift our knowledge base to make us more informed and productive.

Organic...Better than Artificial

I recently noted an blog submission from a co-worker discussing the Technology Adoption Lifecycle utilizing Everett Rogers' Bell Curve (below).

Within her post she discussed how that the curve demonstrates that technology users adopt technologies and tools at differing rates. Therefore, allowing the statistical rate of adoption to take place in an organization was better given that it was organic. She then stated that one would need to, "Trust that organic structures are stronger than artificially forced ones...." After reading her insightful, well written post I realized that she was correct. Anything that is "artificial" has a high probability of not working within an organizational ecosystem, just as it would not in a natural ecosystem. I then replied to the post with this comment, hoping to increase that trust by providing a quick look at, at least in my view, why organic structures are stronger. In short, I took a page from nature itself.

First, organic structures emerge by leveraging the objects in its environment and therefore better suit the environment. This is dramatically different than an imposed, artificial structure that attempts to change the existing DNA matrix and kills existing organisms (existing ideas and business competitiveness) in the environment.

Secondly, organic structures are more adaptive. Because it is built upon the attributes of its environment, when change in the environment happens it contains the elasticity to "bend without breaking" and can gain an advantage over competing entities.

Finally, because organic structures are more adaptive, more fit organisms (ideas/products/services) emerge more quickly. Artificial structures must first remove competing organisms and then take root in the ecosystem before it can produce the fittest organisms.

Therefore, in my humble opinion, we can rationally and confidently trust that organic structures are stronger than artificially forced ones.

html:checkbox gotcha

Was in the midst of testing a JSP that utilized the html:checkbox form input and what I quickly noted was that the checkbox values that were unchecked were not calling the settter methods in the JSP's corresponding Action. Upon inquiring with the finer brains in my area, Ahmed, co-worker in the next cube, helped by pointing out that his experience was that unchecked checkboxes are ignored and to handle the default settings in the Form's reset method. Sure enough he was right. Here is an excerpt from Apache's Struts site here:

A problem with a checkbox is that the browser will only include it in the request when it is checked. If it is not checked, the HTML specification suggests that it not be sent (i.e. omitted from the request). If the value of the checkbox is being persisted, either in a session bean or in the model, a checked box can never unchecked by a HTML form — because the form can never send a signal to uncheck the box. The application must somehow ascertain that since the element was not sent that the corresponding value is unchecked.

The recommended approach for Struts applications is to use the reset method in the ActionForm? to set all properties represented by checkboxes to null or false. The checked boxes submitted by the form will then set those properties to true. The omitted properties will remain false. Another solution is to use radio buttons instead, which always submit a value.

It is important to note that the HTML specification recommends this same behavior whenever a control is not "successful". Any blank element in a HTML form is not guaranteed to submitted. It is therefor very important to set the default values for an ActionForm? correctly, and to implement the reset method when the ActionForm? might kept in session scope.

What Level Are You?

With the advent of personal computer technology in general and social media specifically, everyone is a potential “media mogul.” The question becomes, what level of intimacy do you want with your audience? The graphic below, from http://loichay.tumblr.com/post/178728159/10-levels-of-intimacy-in-todays-communication, shows us 10 levels of intimacy using various forms of media available to us. Let’s look at each level starting with 1 and working up to level 10.

Levels 1 and 2 – These levels enable us to communicate with large amounts of people. In a nutshell, social media has made mass communication the purview of the individual. What was once the domain of traditional broadcast media, the common person can now take part and “social-media cast” to thousands. While this level allows one to scale to more people, obviously it is not intimate. The value here is casual contact with the masses. In this venue, clubs and civic organizations can make meeting announcements at virtually no cost.

Another value of levels 1 and 2 is the amount of either positive or negative“buzz” that tools such as Facebook and Twitter provide. For example, you purchased a product and it is not working correctly. You contact customer service but they are apathetic to your plight and give you the normal spiel that, “You can only return the product on the third Tuesday of each month between 1:35 and 1:40 PM with the receipt and a notarized statement promising both your right arm and first born child.” However, because of Twitter and Facebook you now have additional channels and leverage. You tweet (on Twitter) and post a status (on Facebook) about your less than satisfactory experience with the vendor. Others read of your situation and enter the fray. If the vendor is smart, they monitor the “twitterverse” and “facebookdom” looking to remedy what could be a potential run-away PR problem.

Levels 3 and 4 – I put these levels together given that both a Facebook message and traditional email are “push” technologies that do not require real-time interaction. The idea here is that you to not require an immediate response and can send or push the message to the intended recipient(s) and wait for the response at the convenience of the responder(s).

Levels 5 and 6 – Real-time communication is of a higher level of intimacy in that it requires your attention “then and there” and is therefore more intimate. The only difference in these levels is the media. Level 5 is with a mobile hand-held device and level 6 with a device (desktop or laptop computer) that provides a larger form-factor of view and keyboard input. While some would argue that the form-factor size is of no barrier, the larger form-factor, in my view, allows for a more intimate experience.

Level 7 – Here—the handwritten letter—appears to be a dying media. The fact that effort must be made to handwrite the message, the time it takes in forethought to prepare (given that editing a handwritten letter is not easy, especially with a pen), and the tangible properties of the letter (texture and smell of the paper) make this a more personal media.

Level 8 – While this level is difficult to scale, unless you are conferenced into a group or on a speaker phone with a group, this one-on-one media is real-time and auditory. You hear the person which provides a level of intimacy not achieved in the previous levels.

Level 9 – This level is considered more intimate than the lower levels given that the person or persons that you are speaking with are able to be viewed. With technologies such as Skype and an inexpensive webcam, we can achieve a high level of intimacy in spite of geographic location.

Level 10 – The most initiate level is face-to-face, physical presence. Here you have visual and an auditory exchange of signals as well as tactile contact. This results in a more direct attention to the person(s) with which you are communicating.

In summary, humanity has always operated on different levels of intimacy in various environments and settings. With the internet and social media, we have more avenues to operate within these levels of intimacy. More opportunities means learning which media is appropriate for which situation, is it good for personal or professional use, or what are the emerging social norms for the media. Again, what level are you?

Your Consumed Information--Useful and Valuable?

With the torrent of information coming at us it is useful to ask, "Is the information I ingest beneficial?" Below is hopefully a helpful quadrant to assist in the determination of the use and value of your information:

Every Garage or Computer--an Industrial Player

This month's Wired magazine has an interesting article, In the Next Industrial Revolution, Atoms Are the New Bits. In this piece the magazine's editor Chris Anderson discusses how with the availability of free or affordable software tools and outsourcing, a home garage or wannabe inventor has the potential to be a viable industrial manufacturer. Good stuff!

Dynamic Java String Array

A business needed to split data elements in the display to it's customers via a report. Since the data was returned from the Java Data Access Object layer as a String array, the quickest way was to detect an existing data item and then insert what the business wanted to display in the report for that data item.

Here is an example of what I did to dynamically insert items into a Java String array:

public class DynamicStringArray {
public static void main(String[] args){
 String[] originalArray = {"a","b","d"};

 System.out.println("----- Original String Array ----"); 
 for(int i = 0; originalArray.length > i; i++){
   System.out.println(originalArray[i]);
 }

 //create a fixed-size ArrayList from the String array.
 ArrayList oldList = new ArrayList(Arrays.asList(originalArray));
 //create an ArrayList to hold the inserted items.
 ArrayList newList = new ArrayList();

 //assume no "b" in the array
 boolean hasB = false;

 //check if the array has a "b"
 for(int i = 0; originalArray.length > i; i++){
   if(originalArray[i].equalsIgnoreCase("b")){
     hasB = true;//we have a "b" Houston
   }
 }  

 if(hasB){//the array has a "b"
   for(int i = 0; oldList.size() > i; i++){
     if(oldList.get(i) == "b"){//found "b"
      newList.add(i,"newB");//replace "b" with "NewB"
      newList.add(i + 1,"c");//add "c"
     }else{//not "b"
      newList.add(oldList.get(i));
     }
   }
 }

 //create new String array
 String[] newArray = new String[newList.size()];
 newList.toArray(newArray);
 //pass new String array to old String array
 originalArray = newArray;

 System.out.println("----- Updated String Array -----"); 
 for(int i = 0; originalArray.length > i; i++){
   System.out.println(originalArray[i]);
 }

}
}

The above code results in the following:

Security Management - Better to be loved or feared?

Recently I created a fictional case study that discussed management styles when dealing with internal security threats.

Click here to read and then let me know your thoughts.

5 exabytes in the last 2 days. We better get busy!

Eric Schmidt, Google CEO, at a talk given at a forum jointly hosted by Google and the Pittsburgh Technology Council, stated that the amount of data generated from the birth of humanity to the year 2003 was 5 exabytes (point 8:30 of the talk). The date of the presentation was September 23, 2009. Schmidt, then stated that given the connectivity we now have the amount of data generated the last 2 days was equal to these 5 exabytes. What!!!???!??!?! An exabyte is one quintillion bytes. Just within the last year could you buy a 1 to 4 terabyte hard drive. An exabyte is 1,048,576 terabytes or 1,073,741,824 gigabytes, i.e a lot of data!

OK. We may have generated that amount of data the last few days. And do not misunderstand me. I realize there is intelligence in that data. And yes, let it instruct and assist us. But my thinking is that the 5 exabytes in the last several thousand years is of much better quality and substance that the 5 exabytes in the last 2 days, right? If not, then the quality and substance is hidden therein and let us get busy and mine it out!

Digital Utopia--Free?

Was considering purchasing the Kindle version of the new book by Chris Anderson, Free: The Future of a Radical Price and looked for reviews (An ironic note is that I fully understood that I would have to pay for the digital version of the book). In my search of reviews, I did find the "free" review by Malcolm Gladwell at The New Yorker.

Gladwell discusses that Lewis Strauss, the former head of the Atomic Energy Commission, famously predicted in the mid-nineteen-fifties, due to the advent of nuclear energy, that “our children will enjoy in their homes electrical energy too cheap to meter.” Gladwell then states, "It is pointless to wonder what would have happened if Strauss’s prediction had come true while rushing past the reasons that it could not have come true."

Strauss appeared not to consider the cost of the infrastructure of energy distribution. In a similar way, with the phenomenum of YouTube, "A recent report by Credit Suisse estimates that YouTube’s bandwidth costs in 2009 will be three hundred and sixty million dollars."

Time will tell but the Achilles' heel, at least for now, that I see for a Digital Utopia of "Free" is the "cost" of distribution. Bandwidth, batteries, e-readers all cost money.

@Erlanger911 offers a nice twitter service for Erlanger, KY residents

@Erlanger911 offers a nice twitter service for Erlanger, KY residents in that it provides traffic and emergency service based tweets.

Posted via email from m2web's posterous

Look mom I sent this from Posterous.com!

Here is a sweet service. Posterous.com. Send to Facebook, Twitter, and your Blogger blog from e-mail.

I uploaded the Sisyphus the Software Developer image via an attachment!

Posted via email from m2web's posterous

IBM's Many Eyes Data Visualization Project

Per a previous post where I show my Facebook friend social graph, I mention that the social graph displays "more" information than a grid of your Facebook friends' pictures. In short, data visualization can help us analyze data and more easily notice patterns. IBM's Center for Social Software is doing this with their Many Eyes Project. Here is a blurb:

It is that magical moment we live for: an unwieldy, unyielding data set is transformed into an image on the screen, and suddenly the user can perceive an unexpected pattern. As visualization designers we have witnessed and experienced many of those wondrous sparks. But in recent years, we have become acutely aware that the visualizations and the sparks they generate, take on new value in a social setting. Visualization is a catalyst for discussion and collective insight about data.

Check it out

Twitter - knowledge or data?

In a blog post entitled, Dull Networks? How microblogging might turn the wisdom pyramid upside down, Miguel Encarnação presents concerns that the brevity of microblog messages such as Twitter may circumvent the way we process data into more useful forms of knowledge. He provides examples:

• Data represents a fact or statement of event without relation to other things.
  Ex: It is raining.
• Information embodies the understanding of a relationship of some sort, possibly cause and effect.
  Ex: The temperature dropped 15 degrees and then it started raining.
• Knowledge represents a pattern that connects and generally provides a high level of predictability as to what is described or what will happen next.
  Ex: If the humidity is very high and the temperature drops substantially the atmosphere is often unlikely to be able to hold the moisture so it rains.
• Wisdom embodies more of an understanding of fundamental principles embodied within the knowledge and is essentially systemic.

In my view, even with the 140 character limit, tweets can be and often are more than bits of data. In my view, they are bytes of knowledge. The example of knowledge in Miguel's post is: "If the humidity is very high and the temperature drops substantially the atmosphere is often unlikely to be able to hold the moisture so it rains" This is 146 characters. This can easily be shortened to: "If the humidity is very high and the temp drops substantially the atmosphere is often unable to hold the moisture so it rains" which is 130 characters and can be tweeted. Moreover, tweets can and often do contain links to other websites that contain full explanations on the topics referenced.

In fairness, Miguel is correct that information received on microblogs such as Twitter, as all information sources, need to be closely examined and verified.

In summary, tweets, if used properly can augment both knowledge and wisdom.

Facebook GreaseMonkey Scripts for a better view in Firefox

Was scoping out my Twitter feed when I noted a tweet that I follow from Atul Arora. The link went to a Jeff Smith’s blog that discussed Facebook tweaks with GreaseMonkey. GreaseMonkey allows you to customize the way a web page displays using JavaScript. Via the highlighted scripts I was able to get a more desirable viewing experience on Facebook.

Click here for the full article with screen shots and links.

Fittest CMOs and Business Intelligence from Social Media

Recently, in my Marketing Management class for the Master's in Business Informatics program at NKU I had to write two short research papers that were part of the course's two initial exams. In each of the papers, we were given three to five days to research and complete. Here is an excerpt from the first paper entitled Survival of the Fittest CMOs:

Given the rapidly "evolving" role of the Chief Marketing Officer (CMO), one paradigm to consider when surveying the swiftly changing CMO phenomenon is to look at natural ecosystems and how ever changing environment pressures facilitate the change or evolution of the organisms in those ecosystems. In this paper, we examine the characteristics of the "primitive" CMO, the new environmental pressures challenging the CMO, and finally the fitness factors that are involved in the survival of the fittest CMOs.

Here is Survival of the Fittest CMOs.

Here is a section of the second paper, Business Intelligence from Social Media:

Given the need for understanding the trends and patterns exhibited in data, utilizing the data in a way that can provide a competitive edge is vital. Three particular products or opportunities for this need are systems to store the data, systems to warehouse the data, and systems to mine the data for analysis and decision making. Data storage is a well understood concept of the use of computer systems to store customer information and transactions as well as other business related data. However, data in a data warehouse is different that the data stored by point-of-sale systems.

Here is Business Intelligence from Social Media.

Favorite Software Dev April Fools Joke

Here is my favorite April Fools software developer related joke: The "Phails" Web Framework at http://phails.com/ . Released on April 1st of course!

Visual Facebook Social Graph

Was reading about social networks in the NKU project management course textbook that I am currently taking and thought to myself there has got to be an application that you can use to login to Facebook and have it gather your social graph or "Friend" data and produce a visual social graph. A few minutes on Google and what I found was the Curl Rich Internet Application (RIA) platform from Curl along with a sample application called CurlGraph.

Long story short, after downloading their Run Time Environment (RTE) and pasting a URL into the address field of my browser, I installed the CurlGraph application on my system. Then after logging into Facebook with the app, it collected my Friends network info and then produced the following social graph visualization.


Click on the pic to get the larger image.

The neat thing about the app is that I could select anyone represented on the graph and they would then move to the center of the display. You could drag your friends around on the display and sort your social graph by alphabet or by popularity. Note that your Facebook friends are represented as circles. Also the popularity, or size of the circle, is based on the intersection set of friends that you have in common with each friend not on their total set of friends. That is why my wife's circle is large as we have nearly the same set of Facebook friends. Also note that while the bold lines connect my friends to me, the web of relationships that exist from all the friends is visible. This changes when you select a friend with your mouse as the connecting lines from them to your other friends then become bold.

In summary, I find it interesting when finding different ways to visualize data. This certainly tells you more about your Facebook Friend network than a grid of pictures.

Here is Curl's press:

Using Curl, developers can implement a new class of complex, business-critical, Web-based applications that cannot easily be developed with Ajax or other smart client technologies.

Curl allows organizations with legacy client-server applications to move to Web-based delivery, increasing reach, improving processes, accelerating productivity and reducing cost.

Customer driven #marketing? Now that's an #idea! for #social products.

Social computing as an interface between the business and their customers as a mechanism for product ideas and input? Go to http://ping.fm/f3ujg.

From Bill Taylor's Practically Radical Blog at HarvardBusiness.org. In lean times, there's nothing more valuable than a great new product idea. Why not invite your customers to share their creativity with your company -- and turn the best ideas into actual products! That's what legendary shoe designer John Fluevog has done, with a project he calls open-source footwear.

Status Last 10 List for Facebook

Just finished the final touches on a new Facebook application I entitled, "Status Last 10."

In a nutshell, the app displays a list of your last ten status messages that you entered into Facebook. You can display the list on your Wall or Boxes Tab. Much of the blogoshpere speculates that Facebook opened their status API to compete with Twitter.

In any event, the app is coded in PHP. The next step will be to show the code once I get the refactorings completed and share the discoveries. More to come once I get the time.

People are not shapes on a diagram....they're people

Was listening to the Manager Tools Podcast in which they were discussing the fact that while we may plan and plan we must, the aspect of managing a project is really about the people involved. Moreover, the various diagrams that we create during the project inception and elaboration may be neat and pretty, the reality of working the steps are anything but that.

During the discussion they cited a poem from Stephen Vincent Benét entitled John Brown's Body dealing with the U.S. Civil War. Here is the relevant section:

If you take a flat map
And move wooden blocks upon it strategically,
The thing looks well, the blocks behave as they should.
The science of war is moving live men like blocks.
And getting the blocks into place at a fixed moment.
But it takes time to mold your men into blocks
And flat maps turn into country where creeks and gullies
Hamper your wooden squares.  They stick in the brush,
They are tired and rest, they straggle after ripe blackberries,
And you cannot lift them up in your hand and move them.
--A string of blocks curling smoothly around the left
Of another string of blocks and crunching it up--
It is all so clear in the maps, so clear in the mind,
But the orders are slow, the men in the blocks are slow
To move, when they start they take too long on the way--
The General loses his stars and the block-men die
In unstrategic defiance of martial law
Because still used to just being men, not block-parts.

Stifling Technological Innovation?

A straight forward post from Dave Hatter on the effects of corporate taxation on small business.

It would appear given the present political fervor of a new administration coupled with the current financial crisis that a perfect storm of over-regulation is on the horizon.

Value of Shorter Iterations in Project Management

Now with the start of the Spring 2009 term in the Business Informatics Graduate Program at Northern Kentucky University, I am taking Marketing Management and Project Management classes.

In the initial readings in the Project Management course deal with Work Breakdown Schedules, Organizations Breakdown Schedules, and Work Packages and how to best organize, monitor, and measure each step. As I read I am thinking of the value of shorter iterations within the cycles of a project.

Here is a discussion on the value of shorter iterations within software development that are in my view applicable to project management. Aspects such as more frequent feedback and a better understanding of the work package status makes shorter iterations attractive. With that said, I am sure that as the term progresses I will learn both the advantages and disadvantages to shorter iterations in project life cycles.

Simple Facebook Application

While I was off on vacation through the holidays I took an afternoon to put together a simple Facebook application in which Facebook users can display on their profile wall or box tab an English Standard Version (ESV) Bible Verse of the Day.

The application utilizes the ESV API.

Resizing an image on mouseover with Flex 2

I was updating my personal site created from Flex 2 MXML and ActionScript and needed to create hyperlinks from thumbnail images. The html markup for the image is created from content from an XML file. In the past, one had to escape html markup contained in XML elements and create a link to a larger size of the same image. In short, I was hoping to avoid that unpleasantness.

Enter the mx.effects.Resize class. Using this object you can control the resizing of an image when the user passes their mouse over the image. For example, you have a thumbnail image that you are displaying that is 150 by 150 pixels in your MXML file:

<mx:Image source="yourImgPath/imgName.jpg"
height="150"
width="150"
/>

You want to enlarge the image to a size of 450 by 450 pixels based on the action of a user. Instead of a link to a larger image, we will enlarge the image when the user passes their mouse over the image. To do this you can utilize the mx.effects.Resize class. Enter the following into your MXML file:

<mx:Resize id="resizeBig"
widthFrom="150" widthTo="450"
heightFrom="150" heightTo="450"
/>
<mx:Resize id="resizeSmall"
widthFrom="450" widthTo="150"
heightFrom="450" heightTo="150"
/>

Then, within the Image instance, modify it with the following:

<mx:Image source="yourImgPath/imgName.jpg"
height="150"
width="150"
rollOverEffect="{resizeBig}"
rollOutEffect="{resizeSmall}"
/>

Finally, recompile and you will see that when the user passes their mouse over the image it enlarges without the use of links to the larger image.

Genetic Algorithm for Network Intrusion Detection Rule Sets

This term (Fall 2008) at Northern Kentucky University (NKU), in the Data Communications & Networking class, I conducted some research for a project dealing with the use of machine learning applications for network security. Specifically, I created a genetic algorithm (GA), with the JGAP Framework, which can be used to produce Network Intrusion Detection Rule Sets.

Special thanks to Dr. Frank Braun, class professor, Dr. Richard Fox, Professor and Graduate Program Director in the Department of Computer Science at NKU, and Mr. Klaus Meffert (soon to be Dr. Klaus Meffert) the primary author of the JGAP framework, for their assistance.

Here are the paper, presentation, and related files:
Paper
Presentation
GA Output
XML Output

Graffiti CMS C# Extended Link List

I have setup a site for a customer that utilizes the free version of Graffiti Content Management System (CMS ). The framework is great and runs pretty much out of the box on Microsoft's ASP.NET 2.0 framework software and runs on Windows Server with Internet Information Services (IIS). In fact, Intelligent, the creators of Graffiti state that their goal was to create an environment where users would not have to understand programming, design, and or system administration. I think they have come pretty close to achieving it.

What it meant for this client was that the setup and intial labor of the site was greatly reduced, thereby saving them money. In any event, I setup an account for the client and placed then in a manager role (which were setup and ready to go), that allows them to publish content via a handy WYSIWYG editor. One thing that the role is not able to do is to use the many widgets that are available for the site.

I posted a question on the Graffiti forum that asked is there a way to allow users in the manager role access to the Link widget where they could create links in a special area of the site where the widget is placed. I found that to date you can not. While looking I did find a widget that extends Graffiti's Widget class called an Extended Link List, that was developed in VB.Net. To better learn how to create extended widgets I ported the project to C# and posted it on CodePlex, Microsoft's open source project hosting web site.

If interested, here it is.

IT's About Business Objectives Stupid

Last term I was contacted by a professor, Dr. Kevin Gallagher, as he was questioned by a reporter who was working on a story about IT (Information Technology) programs, their variations, and how and why students pick their chosen degree program. Upon his request, I provided a short list of answers and that was that. Dr. Gallagher recently notified me about the article.

In short, the article is spot on concerning IT programs and the need of those enrolling in them to consider broader aspects of business objectives and not just technical knowledge.

Check it out.

Please skim this.

In a recent IT Conversations Interviews with Innovators podcast, the discussion centered on removing clutter from the visual field of students when training. That same morning I also listened to Scott Hanselmans’s podcast which dealt with micro-blogging. Here, the discussion utilized the metaphor of information as a river and how one deals with the torrent of news and data, specifically how one organizes it to be useful with tools such as twitter and RSS Feeds.

In both podcasts the talk touched on the issue of how possibly this instant information has made us less tolerant to large amounts of text in mediums such as books. There was also a mention of an excellent article in Atlantic Monthly by Nicholas Carr that asked the question, "Is Google making us stupid?" The question in my mind, along the same thought, is, "Does micro-blogging technologies such as twitter, IM clients, or text messaging foster a culture that lacks the ability to maintain a sustained period of attention to the formation of ideas and thoughts?"

Ironically, I used Google to find more information on the topic searching with the words, "google learning sustained thought." What I found an interesting article from the New York Times by Motoko Rich entitled, "Literacy Debate: Online, R U Really Reading?"

For those with diminishing attention spans I will get to the crux: some purport that digital text is read by those who otherwise would turn to the television or electronic gaming, and is therefore a gateway to more sustained reading. While that may be true, my concern is along the lines of Rich’s article:

Critics of reading on the Internet say they see no evidence that increased Web activity improves reading achievement. "What we are losing in this country and presumably around the world is the sustained, focused, linear attention developed by reading," said Mr. Gioia of the N.E.A. "I would believe people who tell me that the Internet develops reading if I did not see such a universal decline in reading ability and reading comprehension on virtually all tests."

Then, Rich’s article refers to Carr’s Atlantic Monthly piece:

Nicholas Carr sounded a similar note in "Is Google Making Us Stupid?" in the current issue of the Atlantic magazine. Warning that the Web was changing the way he — and others — think, he suggested that the effects of Internet reading extended beyond the falling test scores of adolescence. "What the Net seems to be doing is chipping away my capacity for concentration and contemplation," he wrote, confessing that he now found it difficult to read long books.

In summary, I think that any technology that helps present, streamline, and make information accessible is good. However, what are the side effects? Good question, but now my attention is distracted and I must move on to something else.

Programming: A Social Activity

I have been listening to a weekly podcast, Stackoverflow with Joel Spolsky and Jeff Atwood. Podcast 15 features a question that asks what the most effective code review methods are. On the podcast site, the show notes state,

Joel and I both agree: one of the most effective coding practices you can adopt on your team is interactive, sit-down-with-your-coworker code review. 90% of the things you will learn have nothing to do with the code. I believe programming is a far more social activity than most realize. If you write code, and nobody but you ever sees that code — did you really extract all the benefit from writing that code?

HEAR, HEAR!